The best
outcomes
For service, cost, value
and changing needs.
Our expertise
Our job is to help you deliver. Which is why we created a panel of experts with years of experience in all things customer contact.
We’ve owned, built and run everything from whole contact centre businesses to client side operations, with deep specialist knowledge in fields from agent development to leadership, contact centre technology to payments and compliance, service to sales, crisis management and more.
How we work
We’re not fans of the term ‘consulting’. For us, it conjures a sense of someone who’s never been at the coal face wafting in then out again, charging high fees and writing reports no-one ever looks at. We’re way more ‘sleeves rolled up’ than that.
We revel in new ideas, always balanced with experience of the realities you face, to arrive at workable, implementable, fast response solutions to real world challenges.
Don’t just take our word for it
Their highly experienced team not only demonstrated profound expertise but also tapped into aviation industry specialists.
We’ve recommended Customer Contact Panel to many other companies going through the same process.
They were honest and showed complete integrity. I would fully recommend working with Customer Contact Panel.
Customer Contact Panel helped us to understand the options in the marketplace and the size and scale of partner we would need
In depth market knowledge, expert partners and active involvement.
Want to know more?
Get in touch