Industry & CCP News

New name, new website. Same CCP?

Noticed anything different around here? We’re still CCP but with a slightly different flavour. Find out why.

Customer experience

Location Watch: Pakistan

Dive into the latest Location Watch article, on Pakistan, penned by our friends Jawad Farooq and Elaine Seculer at Taskaler who give their boots on the ground view on why you should consider Pakistan as your next outsourcing destination of choice.

Industry & CCP News

IBM Innovation Hub Event

Can AI and automation really help you manage vulnerable customers
(and their data)?

Steve Sullivan, Performance Solutions Director and Nev Doughty, Partnerships & Growth Director reflect on our recent event.   

Business Management & Continuity

Customer contact & UK manufacturing

Communicating with and managing customers may have never been more critical, manufacturers changing how they do this could realise significant benefits across their business.

Business Management & Continuity

Need to speed up decision making?

How to break through 2024’s state of corporate inertia, fuelled in the UK and US by imminent government elections.