Always equitable
That means independence and fair fees.
The effort we put into finding the right partners,
even if in unexpected places.
And fostering good relationships
that add lasting value.
Our expertise
Since 2015, we’ve been helping clients worldwide to realise their ambition by creating the best outsourced partnerships.
We combine a methodical approach to understanding and unearthing your needs with extensive knowledge of the BPO and outsourced market to ensure we find the right partners. All supported but not driven by our Radius technology.
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How we work
We’re by your side at every turn. From shaping your brief and building your business case to finding partners, supporting with contracts to onboarding and beyond.
Like any good matchmaker, we’ll introduce you to the best fit potential partners, point you in the right direction and set up your first date. Whether you make it official is always your choice.
What’s more, you can rest assured we’re scrupulously fair because our partner commission is the same whoever you choose.
Why use CCP?
Don’t just take our word for it
The whole process went very smoothly, and their guidance helped us find the right partners for the next stage of our service path.
They made us feel completely at ease and the process was painless.
CCP saved a lot of our time in terms of shortlisting agencies and organising pitch presentations. They were extremely candid about past experiences and appropriate fit for us.
On behalf of everyone at Soccer Aid for Unicef, I want to say a massive thank you.
Almost immediately after engaging with the selected contact centre outsource partner, customer response times improved.
They turned it around in a matter of hours.
We are really happy we have the right sourcing partner to match our business.
Want to know more?
Get in touch