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Industry & CCP News

UKCCF and Contact Centre Panel Webinar 2

Offshore, nearshore and onshore – choosing the outsource option that’s right for your business ‘Coffee table conversation’ webinar 12:30-13:15, 13 May 2021

Business Management & Continuity

Contact Centre Insights – Homeworking Webinar 3

Contact Centre Homeworking – Webinars Series

In this webinar series, we are asking leading contact centre experts in the fields of payment security, data compliance, productivity, wellbeing and technology…the question…how do businesses create a sustainable, secure and productive homebased contact centre service?

Business Management & Continuity

Contact Centre Insights – Homeworking Webinar 2

Contact Centre Homeworking – Webinars Series
In this webinar series, we are asking leading contact centre experts in the fields of payment security, data compliance, productivity, wellbeing and technology…the question…how do businesses create a sustainable, secure and productive home based contact centre service?

Business Management & Continuity

New Norm: New Risks

Is your organisation’s in a ‘defendable position’?