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Insights

Data Management & Customer Insight

Numbers, numbers, numbers…

Putting a face behind the figures. Working at any company involves a lot of numbers. Sales, profit, staff, complaints, customers, budgets, leavers, joiners, costs, income – the list goes on and on.

Data Management & Customer Insight

Inflation, inflation, inflation

Whilst we have seen a slight reduction in inflation recently in the UK (and globally), the impact felt has been minimal in truth. Inflation in the UK is still over 10% as of 7th March, with other European countries such as Italy (10%), Germany (8.7%) and France (6%) also being impacted.

Leadership, Employment & Resourcing

Fair and unfair dismissals

When it comes to dismissing an employee, there are right and wrong ways to go about it. Get it wrong and you could find yourself in an Employment Tribunal.

Leadership, Employment & Resourcing

What’s in a name?

The power of names and why they matter? So, what’s in a name? At times, quite a lot! When we name things – especially things as fundamental as the jobs and activities we do for a living – we tell ourselves and the world something about how we regard that activity and ourselves.

Lead Generation, Telemarketing & Sales

Simplified choices

Selecting a B2B telemarketing partner? Recent years have been turbulent. Several “black swan events” arrived en-masse and continue to impact lives and businesses. Yet the fundamental requirements to deliver growth, manage retention or increase revenue per customer remain.