Optimising sales in challenging times
The circle of life may be a wheel of fortune, however as the economy gets tougher and disposable incomes reduce, those running sales contact centres cannot afford to leave anything to chance.
The circle of life may be a wheel of fortune, however as the economy gets tougher and disposable incomes reduce, those running sales contact centres cannot afford to leave anything to chance.
The need for maintenance in an ever-changing world. Mark Zuckerberg’s old motto “move fast and break things” has been held up for years – depending on your point of view – as an example of all that’s best or all that’s wrong with Silicon Valley and tech titan’s impact on how we work in the 21st century.
Why implementing the right multilingual contact centre strategy pays for itself. It’s plain to see that we live in a fully connected world. We can access most things instantly at the touch of a button, including connecting to businesses globally, no matter their location.
What does it mean when choosing contact centre tech
How does Serbia stack up against its well established rivals?
Balancing debt recovery with customer and colleague support. It’s difficult to ignore or be unaware of the ‘Cost-of-Living Crisis’. It’s everywhere, television, LinkedIn, radio, media platforms, and is inescapable.