We interviewed Charles Spencer, Principal Health & Safety Consultant at Ellis Whittam. He is a Chartered Member of IOSH and the Chartered Institute of Environmental Health (CIEH) and has a volunteer role as the CIEH representative for the BSI committee for Occupational Health and Safety Management Systems.
In all areas of business there is a periodic question: should we consolidate our supply chain or should we consciously seek to diversify?
Sam Ellerton is Regional Claims Leader and Senior Vice President at Lockton Companies LLP, the world’s largest privately owned independent insurance brokerage firm. Sam was a panelist in our homeworking webinar series and he is the ideal person to speak to about some of the risks facing customer service and contact businesses in a post-Covid working environment.
Following one of our recent webinars focusing on the future for the Contact Centre sector, we spoke to Julie Goddard about how businesses can build resilience to suit the changing work environment as teams return to office following an unprecedented twelve months of disruption.
Offshore, nearshore and onshore – choosing the outsource option that’s right for your business ‘Coffee table conversation’ webinar 12:30-13:15, 13 May 2021
UKCCF and Contact Centre Panel webinar highlights