Customer
Contact
Insights

Leadership, Employment & Resourcing

AI, Tech and People: how to get the right blend? 

In our recent webinar we explored the results from an L&D survey that we have completed with our network, we were joined by Nathan Dring, People Development Lead for Customer Contact Panel, Georgia Harbison Head of Sales at Cognexo and James Walker Chief Revenue Officer at miPerform to discuss the findings and implications.

Business Management & Continuity

Customer contact & UK manufacturing

Communicating with and managing customers may have never been more critical, manufacturers changing how they do this could realise significant benefits across their business.

Business Management & Continuity

Need to speed up decision making?

How to break through 2024’s state of corporate inertia, fuelled in the UK and US by imminent government elections.