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Industry & CCP News

Prepared for Natasha’s Law?

We interviewed Dr Lisa Ackerley, Chartered Environmental Health Practitioner a Chartered Environmental Health Practitioner for over 30 years. Ever since writing her PhD, Dr Lisa has been passionate about making a difference to public health by ensuring consumer hygiene issues are easy to understand.

Leadership, Employment & Resourcing

Health & safety at work

We interviewed Charles Spencer, Principal Health & Safety Consultant at Ellis Whittam. He is a Chartered Member of IOSH and the Chartered Institute of Environmental Health (CIEH) and has a volunteer role as the CIEH representative for the BSI committee for Occupational Health and Safety Management Systems.

Leadership, Employment & Resourcing

Hybrid working – protecting your business from claims risk

Sam Ellerton is Regional Claims Leader and Senior Vice President at Lockton Companies LLP, the world’s largest privately owned independent insurance brokerage firm. Sam was a panelist in our homeworking webinar series and he is the ideal person to speak to about some of the risks facing customer service and contact businesses in a post-Covid working environment.

Business Management & Continuity

Business Resilience – how do you protect your changing business

Following one of our recent webinars focusing on the future for the Contact Centre sector, we spoke to Julie Goddard about how businesses can build resilience to suit the changing work environment as teams return to office following an unprecedented twelve months of disruption.