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Ensuring your business remains a reality, and doesn’t become a fairytale…

How employers can tackle the money stigma in the room.

The cost of living crunch and a value generation opportunity. Are you responsible for a contract centre operation? Got enough on your plate just now coping with economic chaos, ongoing supply chain difficulties, recruitment and retention challenges, customer rage and challenged budgets?

Is TUPE being turned on its head post-pandemic, as we face challenges in recruitment and retention of quality people?

Knowing when to ask for help is something that many people struggle with, but in tough times it can be transformational.

Following on from my previous article exploring Eastern Europe’s rising popularity as an outsourcing destination of choice, I thought it would be prudent to explore both the known and lesser known countries of the region and lift the lid on what they bring to the outsourcing community. So this time, we explore Kosovo.