Are traditional UK BPO’s currently walking along a precarious tight rope? Are some UK outsourcers struggling to regain their balance due to events over the past couple of years?
Will job cuts at the likes of BT and Vodafone clear the way for the adoption of artificial intelligence (AI) tools and techniques to enable these cuts?
What does this new Strategy mean for business and those of us involved in the management of contact centres?
A not so bazaar choice when looking for a new nearshore alternative David Taylor, Partner Success Manager, Contact Centre Panel considers the markets, mountains and sensational spices; but those are but a few things that come to mind when we think about Morocco. From the souks of Marrakech to the splendour of the Atlas Mountains, Morocco is certainly a popular tourist destination – just ask the 10.9 million tourists that visited Morocco last year
