Customer
Contact
Insights

What does this new Strategy mean for business and those of us involved in the management of contact centres?

A not so bazaar choice when looking for a new nearshore alternative David Taylor, Partner Success Manager, Contact Centre Panel considers the markets, mountains and sensational spices; but those are but a few things that come to mind when we think about Morocco. From the souks of Marrakech to the splendour of the Atlas Mountains, Morocco is certainly a popular tourist destination – just ask the 10.9 million tourists that visited Morocco last year

What impact is it having?

Is time running out for the (hard to) Cancel Culture?”

Adapting to changing consumer behaviour

What’s all the fuss about? The past few months have been busy ones here at Contact Centre Panel. So much so, some of the latest news and updates in the world of tech have well and truly passed me by.